Polk County jail inmate search

You can check who is in custody on the Current Inmates page run by the Polk County Sheriff's Office. This online list shows people held by the sheriff, though anyone with federal charges is left off.

If an arrest just happened, the name might not show on the Polk Inmates portal until booking finishes. Call 515-323-5400 if you don't see them yet.

New arrests appear on the sheriff's Jail and Arrest Information page. It shows a list of people booked during the previous 24 hours and another for the prior date, excluding federal charges.

Because intake paperwork takes time, a recent arrest may not appear online right away. Calling the jail is the best way to check.

Calling the right office gets you answers faster. The Jail How Do I and Visiting an Inmate pages list these numbers:

• 515-323-5400: Facility main line, also used for qualified professional visit registration and scheduling.
• 515-875-5750: Pre-trial release.
• 515-286-3765: Clerk of Court.
• 888-506-8407: ICSolutions customer care for phones, visits, and accounts.

Under Detention on the sheriff's Locations page, the address is The Justice Center, 222 5th Ave, Des Moines, IA 50309. A visit scheduling kiosk sits in the front lobby.

Some inmates transfer to the Oakdale facility, notes the Jail How Do I page, where property is released any day with a photo ID.

Custody operations and the online lookup tools are managed by the Polk County Sheriff's Office through its Detention division. Because the sheriff runs the jail, the agency's portal hosts the current custody list, recent bookings, and 365-day release searches.

On-site and remote video visits run through ICSolutions. Per the Visiting an Inmate page, create an account at www.icsolutions.com or use the front lobby kiosk.

• Pre-register at least 24 hours ahead.
• Schedule visits up to 3 weeks out.
• No on-site visits happen on Friday and Saturday.
• Remote visits cost $0.25 per minute, up to 25 minutes.

Send letters via the US Postal Service to the inmate's complete name, Polk County Jail. Include your full name and return address, or mail is returned. You may send up to 5 photos, 4x6 or smaller, with no Polaroids.

Commissary is the jail store for items and CarePack orders. Per the Jail How Do I page, add store money at accesscatalog.com. Pay ICSolutions phone accounts with Visa, MasterCard, debit cards, Western Union, money orders, or cashier's checks.

People in custody can only make outgoing calls, so you'll need a prepaid ICSolutions account to answer. Per the Phone and Video Visitation System notice, domestic calls cost $0.15 per minute, and leaving a voicemail costs $0.25. Call ICSolutions at 888-506-8407 for account help.

Names, photos, and arrest records are never shown on County Jail Lookup. Open the Current Inmates page to see what the sheriff publishes online. That list shows people currently in the sheriff's custody, except for inmates held on federal charges.

A bond is money or a written promise to the court so someone can leave custody before trial. In Iowa, judges first consider personal recognizance, a promise to return to court without paying.

Other options include a deposit bond, cash, or a surety bond through a bail agent. The Jail How Do I page lists pre-trial release at 515-875-5750 and the Clerk of Court at 515-286-3765.

Check the Jail and Arrest Information page to see if someone has been released. It lists releases from the previous 24 hours and the prior date, plus a 365-day release search.

Oakdale transfers can have property released any day with a photo ID. For release questions, call 515-323-5400 or 515-875-5750.