Rikers Island inmate search

For city jails, the New York City Department of Correction operates an online tool called P.I.C. Lookup. It's available around the clock if you want to check on someone in custody. Finding a record brings up basic case information and the person's current location.

The search portal can also be reached from the Department of Correction page. You'll want to check back later if the arrest just happened.

Intake must be finished before records appear online for people in New York City Department of Correction custody. Processing takes time, so a recent arrest may not be listed right away. When a name doesn't show up after an arrest, call (718) 546-1500 on weekdays.

After staff enter the record, the jail gives it a Book and Case number. It's a tracking number made for this particular arrest.

You can reach the Office of Constituent and Grievance Services by calling (718) 546-1500. On weekdays, staff answer from 8:00 a.m. until 5:00 p.m.; the Contact Department of Correction page lists those hours. This is the main line for help with grievances and constituent questions.

If you need a reasonable accommodation for a visit, call the Disability Service Facilitator at (718) 546-0861. That number is on the In-Person Visits page.

Several facilities and service windows are operated by the New York City Department of Correction. The cash bail guidance from New York Courts says you can go to these locations:

• Rikers Island Central Cashier: 11-11 Hazen Avenue, East Elmhurst, NY 11370, open 24/7 for bail payment.
• Manhattan Detention Complex: 125 White Street, New York, NY 10013, open 24/7 for bail payment.
• Rikers Island Central Visits: The building where visitors register for in-person visits.

In-person visits happen at Rikers Island Central Visits. In-person visits aren't booked online ahead of time, but there's a separate Televisit page for video visits. Look at the In-Person Visits page before you go.

• You can visit on Wednesdays, Thursdays, Saturdays, and Sundays.
• The schedule follows the last name of the person in custody.
• Registration hours are when you must arrive in person.
• Call (718) 546-0861 if you need a reasonable accommodation.

People in custody buy snacks and supplies from the commissary, which is the jail store. The Department of Correction bail page has a Send Money option. For help with mail or deposits, call (718) 546-1500 on weekdays.

Reaching the jail with questions about telephone rules starts by calling the Office of Constituent and Grievance Services at (718) 546-1500. Staff answer on weekdays from 8:00 a.m. to 5:00 p.m., per the Contact Department of Correction page.

County Jail Lookup never shows names, arrest records, or photos. Use the P.I.C. Lookup tool to check what the city makes public. You'll see where someone is currently held in New York City Department of Correction custody, plus basic case details.

In New York, judges set bail for qualifying offenses, or release may be ordered with no payment required. If bail is set, online payment isn't an option, so you must pay in person and cover the full amount. Take time to review the post bail page from the Department of Correction, and read about bailing someone out of jail beforehand.

• Use Rikers Island Central Cashier, 11-11 Hazen Avenue, or Manhattan Detention Complex, 125 White Street, for payment.
• Have your ID with you, plus either a Book and Case number or NYSID, a state identification number.
• Pay with exact U.S. cash, money orders up to $1000 each, or a cashier's or teller's check that stays within the bail.
• Since no change is given, checks and money orders must be made payable to the agency, New York City Department of Correction.

Custody ends once a judge orders release, or once a surety pays the full bail. The person who pays the bail money at the cashier window is a surety. You can call (718) 546-1500 on weekdays with release questions.